Wholesale general products
Easy Steps to Start
CUSTOMER SERVICE
--SHIPPING & HANDLING--
GSF online ships to any store or office in the 50 United
States.
We're sorry, but GSF does not deliver to PO, APO, or FPO Boxes. For
delivery outside of the USA, please send us an email to determine if
shipping is available.
The shipping method used to deliver your order depends on the
product. GSF has carefully evaluated all the products it sells as it
relates to weight, size and length so as to determine the most economical
and best shipping method. For this reason GSF uses three forms of
shipping, they are:
UPS Ground Service,Truck and
Common Carriers.
The best form of shipping and the shipping charge is identified at
the time you make your purchase selection.
Delivery of most products ordered from GSF will ship out within 3 to
7 business days from the time your order is confirmed by GSF.
Special orders ,large bulk orders, and items requiring special handling
will take longer.
--Product Arrived Damaged! -- What Do I Do?--
For your protection, please do not sign for merchandise until you
inspect for damage.
Customers receiving and signing for orders with piece count descrepencies cannot claim shotages after the delivery driver has left.
We make every effort to prevent shipping damage,
however, please keep the original shipping carton and take the following
importment steps if there appears to be shipping damage:
1. Quickly contact your delivery company(UPS, Etc.) for a
damage inspection report.
2. Contact GSF Customer service and request the address information
of where to ship the damaged item.
3. Request that the delivery company return the merchandise to the
address provided by GSF.
4. GSF will make every effort to replace your product in a timely
manner.
Please note: vendor policies for handling of defective merchandise
supersedes GSF Online's policy.
--Exchange And Return Policy--
When you receive your purchase, examine it carefully. If for any
proper reason you are not satisfied with the order you receive from GSF,
Contact us in the Customer Service and make the appropriate selection.
GSF will then mail you a Return Authorization Number(RA#) and
instructions on how and where to ship the item back. Upon return and
receipt of the product, GSF will exchange , refund, or credit the item,
less appropriate adjustments for shipping and handling.-No Questions Asked!-
All products must be returned in good condition, in original
boxes and with all paperwork, parts, accessories,etc.so as to insure full
credit.
You must notify our office within 24 hours of receipt of your order for any shortages
or incorrect items or your claim may not be allowed.
We cannot accept returns for merchandise that did not sell through
or that has become outdated while in your possession.
A re-stocking fee of 20% will be charged for all canceled orders
and any merchandise that is returned which was received with prior approval by the customer.
--Miscellaneous--
Ocean freight or air freight insurance is the responsibility of the customer.
GSF will not be liable for any loss or damage after the merchandise has been delivered
to a warehouse or freight forwarder as instructed by the customer.
All merchandise is subject to availability.
We reserve the right to limit quantities.
We reserve the right to change prices without prior notice based on our future costs.
GSF is not responsible for any printing or posting errors.
NOTE: GSF advices that when shipping back to GSF, customer
should choose the same shipper as when the product was delivered, as well
as insure the item for full value should anything happen during
shipping.
--Wholesale Only--
The following information is required when ordering:
1. Business Name
2. Full name
3. Address
4. Phone Number
Back to Homepage
FAQs