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GLOBAL-Synthetic & Human hair Wigs- FACTORY

1150 Broadway, NY 10001 USA / Phone: (212) 685-1901 * 532-9061 / Fax: (212)532-9061

--CUSTOMER SERVICE--


--SHIPPING & HANDLING--


GSF online ships to any home or office in the 50 United States. We're sorry, but GSF does not deliver to PO, APO, or FPO Boxes. For delivery outside of the USA, please send us an email to determine if shipping is available.

The shipping method used to deliver your order depends on the product. GSF has carefully evaluated all the products it sells as it relates to weight, size and length so as to determine teh most economical and best shipping method. For this reason GSF uses three forms of shipping, they are:

UPS Ground Service,Truck and
Common Carriers.

The best form of shipping and the shipping charge is identified at the time you make your purchase selection.

Delivery of most products ordered from GSF will ship out within 3 to 7 business days from the time your order is confirmed by GSF. Special orders ,large bulk orders, and items requiring special handling will take longer.


--Product Arrived Damaged! -- What Do I Do?--


For your protection, please do not sign for merchandise until you inspect for damage. We make every effort to prevent shipping damage, however, please keep the original shipping carton and take the following importment steps if there appears to be shipping damage:

1. Quickly contact your delivery company(UPS, Etc.) for a damage inspection report.

2. Contact GSF Customer service and request the address information of where to ship the damaged item.

3. Request that the delivery company return the merchandise to the address provided by GSF.

4. GSF will make every effort to replace your product in a timely manner.

Please note: vendor policies for handling of defective merchandise supersedes GSF Online's policy.


--Exchange And Return Policy--


5-Day return policy

When you receive your purchase, examine it carefully. If for any reason you are not satisfied with the order you receive from GSF, Contact us in the Customer Service and make the appropriate selection. GSF will then mail you a Return Authorization Number(RA#) and instructions on how and where to ship the item back. Upon return and receipt of the product, GSF will exchange , refund, or credit the item, less appropriate adjustments for shipping and handling.--No Questions Asked!--

All products must be returned in good condition, in original boxes and with all paperwork,parts, accessories,etc.so as to insure full credit.

Note: GSF advices that when shipping back to GSF, customer should choose the same shipper as when the product was delivered, as well as insure the item for full value should anything happen during shipping.


--Wholesale Only--


The following information is required when ordering:

1. Business Name
2. Address
3. Phone Number




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